You know by now that electronic messaging is more than e-mail. It's now the premier enabling technology for delivering information, products, and services to anyone, anywhere, anytime. Your mission, and you'll probably have to except it, is to make this happen. We can help. The Handbook of Electronic Messaging shows you how to build, leverage, manage, and protect a messaging infrastructure that will transport your enterprise from simple messaging to complex collaborative computing and the global electronic marketplace. As you'd expect for a solid handbook, The Handbook of Electronic Messaging provides you with clear explanations of the basic terms, concepts, techniques, architectures, and products. It also provides what you need to know to build and maintain a highly functional and serviceable messaging environment. Edited by Nancy Cox of Network Computing Magazine, The Handbook of Electronic Messaging features contributions from practitioners, consultants, users, and vendors who share their expertise and experience with you.

Table of Contents:
The Electronic Messaging Environment Strategic Growth of Electronic Messaging, R. Delmater Local Area Network (LAN) Messaging, R. Chung Popular E-Mail Systems, G. Cannon An Introduction to Microsoft Exchange Server, L. Benjamin Novell Messaging Products, B. Greenblatt HP Open Mail, A. Morgan The Defense Message System, C.J. Lueder Electronic Messaging in the Healthcare Industry, S. Miller Netting WEB Customers, S. Miller Leveraging the Electronic Messaging Infrastructure Exploiting and Extending Electronic Mail, A. Augun and E. Faunce Electronic Commerce, R. Drummond Developing a Trusted Infrastructure for ED Services, D. Litwack The World of Electronic Commerce, D. Zimmer Intranets: Notes versus the Internet, B. Molotsky Using Groupware to Enhance Team Decision Making, N. Leventhal Using Lotus Notes in Executive Information Systems, B. Haley and H. Watson Universal Messaging Systems, R. Delmater Enterprise Directory Services, M. Schleiff Directory Synchronization, S. Krishnamurthy X.500 Directory Services: A Business Process Enabler, R. Mizumori X.500 Directory Services: Under the Covers, R. Mizumori Messaging the Gateways, P. Beck X.400 versus SMTP, G. Preston Value-Added Networks, D. Zimmer Commercial Online Services in Review, S. Miller Selecting Internet Service Providers, S. Miller Using Internet Resources, D. Zimmer Client/Server Messaging and the Mobile Worker, D. Zimmer Telecommuting, D. Zimmer Managing Electronic Messaging Systems Introduction to Messaging Management, R. Mizumori, S. LeBeck, and E. Owens Implementing Electronic Messaging Systems and Infrastructure, D. Cohen Selecting Electronic Messaging Systems Products, R. Delmater Performance Measurement, C. Haggard Using Statistical Process Control, C. Haggard Information Security, P. Maier and L. McGhie Securing Electronic Messages, G. Held E-Mail Security and Privacy, S. Miller Creating Policy Relative to E-Mail, C. Pearson Ethical Management of Employee E-Mail Privacy, J.C. Sipior, B.T. Ward, and S.M. Raimone Spam Wars, A. Brendenberg Glossary of Terms Used in This Book Index