Management, Fourth Edition introduces students to the planning, organizing, leading, and controlling functions of management, with an emphasis on how managers can cultivate an entrepreneurial mindset. The text includes 34 case studies profiling a wide range of companies including The Progressive Corporation, Catch+Release, and Sephora. Authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray use a variety of examples, applications, and insights from real-world managers to help students develop the knowledge, mindset, and skills they need to succeed in today’s fast-paced, dynamic workplace.

Table of Contents:
Preface Acknowledgments About the Authors Part 1: Introduction To Management Chapter 1: The Basics of Management What Is Management? The Four Functions of Management Key Challenges Facing Managers Today Managers at Work Essential Management Skills In Conclusion Key Terms Notes Chapter 2: Organizational Environment and Culture Internal and External Environments Specific Environment General Environment Internal Environment Types of Organizational Culture In Conclusion Key Terms Notes Chapter 3: Ethics and Social Responsibility What Are Ethics? Organizational Ethics Managing to Build an Ethical Culture Social Responsibility Social Entrepreneurship In Conclusion Key Terms Notes Chapter 4: Managing Diversity, Equity, and Inclusion in a Global Economy Diversity, Equity, and Inclusion in the Workplace Different Levels of Diversity Managing Common DEI Challenges Cultural Differences Managing Across Cultural Diversity In Conclusion Key Terms Notes Part 2: Planning Chapter 5: Making Effective Decisions Decisions That Make a Difference Decision-Making Styles Decision-Making in the Real World Group Decision-Making In Conclusion Key Terms Notes Chapter 6: Planning and Setting Goals Setting Goals Goals and Plans Principles of Goal Setting Goal Setting Approaches How Managers Track Progress In Conclusion Key Terms Notes Chapter 7: Designing Strategies How Managers Plan to Get Ahead Different Levels of Strategy Industry and Competitive Analysis Organizational Position and Capacity Strategies for Personal Performance and Growth In Conclusion Key Terms Notes Chapter 8: Managing With an Entrepreneurial Mindset How Entrepreneurship Makes a Difference Types of Entrepreneurial Managers The Entrepreneurship Method Opportunities and Challenges for Entrepreneurs Learning From Failure In Conclusion Key Terms Notes Part 3: Organizing Chapter 9: Structuring Organizations Organizational Structure Elements of Organizational Structure Traditional Organizational Structures Contemporary Organizational Structures Primary Factors in Determining Structural Type In Conclusion Key Terms Notes Chapter 10: The Human Side of Management Human Resource Management Identifying Talent Onboarding and Training Performance Management In Conclusion Key Terms Notes Chapter 11: Managing Team Performance The Importance of Teams Types and Roles of Teams Stages of Team Development Effective Teams Managing Conflict In Conclusion Key Terms Notes Part 4: Leading Chapter 12: Managers as Leaders Managers as Leaders Leadership and Power Types of Leaders Traditional Leadership Perspectives Contemporary Leadership Perspectives In Conclusion Key Terms Notes Chapter 13: Understanding Individual Behavior How Individuals Make a Difference Trait Theories of Personality Character Strengths Other Important Personality Attributes Stress and Individual Behavior In Conclusion Key Terms Notes Chapter 14: Motivating Others The Motivation Process Internal Needs Theories of Motivation Internal Process Theories of Motivation External Cause Theories of Motivation Reinforcement Theory In Conclusion Key Terms Notes Chapter 15: Communicating The Role of Communication Forms of Communication Overcoming Barriers to Communication Communicating in Organizations Cross-Cultural Communication In Conclusion Key Terms Notes Part 5: Controlling Chapter 16: Managing Change and Innovation The Change Process Forces for Change Resistance to Change The Creative Process Innovation In Conclusion Key Terms Notes Chapter 17: Controlling Information and Operations How Controls Make a Difference Information Technology and Systems Financial Tools for Control How Organizational Performance Makes a Difference In Conclusion Key Terms Notes Supplement A: The History of Management