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System Center 2012 Operations Manager Unleashed: (Unleashed)

System Center 2012 Operations Manager Unleashed: (Unleashed)

          
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About the Book

This is the first comprehensive Operations Manager 2012 technical resource for every IT implementer and administrator. Building on their bestselling OpsMgr 2007 book, three Microsoft System Center Cloud and Data Center Management MVPs thoroughly illuminate major improvements in Microsoft’s newest version–including new enhancements just added in Service Pack 1. You’ll find all the information you need to efficiently manage cloud and datacenter applications and services in even the most complex environment. The authors provide up-to-date best practices for planning, installation, migration, configuration, administration, security, compliance, dashboards, forecasting, backup/recovery, management packs, monitoring including .NET monitoring, PowerShell automation, and much more. Drawing on decades of enterprise and service provider experience, they also offer indispensable insights for integrating with your existing Microsoft and third-party infrastructure. Detailed information on how to... Plan and execute a smooth OpsMgr 2012 deployment or migration Move toward application-centered management in complex environments Secure OpsMgr 2012, and assure compliance through Audit Collection Services Implement dashboards, identify trends, and improve forecasting Maintain and protect each of your OpsMgr 2012 databases Monitor virtually any application, environment, or device: client-based, .NET, distributed, networked, agentless, or agent-managed Use synthetic transactions to monitor application performance and responsiveness Install UNIX/Linux cross-platform agents Integrate OpsMgr into virtualized environments Manage and author management packs and reports Automate key tasks with PowerShell, agents, and alerts Create scalable management clouds for service provider/multi-tenant environments Use OpsMgr 2012 Service Pack 1 with Windows Server 2012 and SQL Server 2012

Table of Contents:
Introduction 1 Fast Track: A Quick Look at What's New 2 Part I: Operations Management Overview and Concepts 2 Part II: Planning and Installation 3 Part III: Moving Toward Application-Centered Management 3 Part IV: Administering System Center 2012 Operations Manager 4 Part V: Service-Oriented Monitoring 4 Part VI: Beyond Operations Manager 5 Part VII: Appendixes 6 Disclaimers and Fine Print 6 Part I Operations Management Overview and Concepts 7 1 Operations Management Basics 9 Ten Reasons to Use Operations Manager 10 The Problem with Today's Systems 11 Why Do Systems Go Down? 12 No System Is an Island 13 Lack of Notification 14 Lack of Historical Information 15 Lack of Expertise 15 Lack of Methodology 16 Missing Information 16 False Alarms 17 Proliferation of Virtualization and Cloud Computing 17 The Bottom Line 17 Operations Management Defined 18 Microsoft's Strategy for Operations Management 20 Microsoft's Dynamic Systems Initiative 21 IT Infrastructure Library and Microsoft Operations Framework 24 ISO 20000 30 Optimizing Your Infrastructure 30 Managing System Health 34 Bridging the Operations Management Gap 35 Connecting Systems. 37 Notification: Errors and Availability 38 Historical Information 43 Built-in Expertise 45 Using a Methodology 47 Catching Missed Information 48 Reducing False Alarms 48 Managing Virtualization and the Cloud 49 Overview of Microsoft System Center 51 Reporting in System Center 52 Service Management 53 Protecting Data 53 Virtual Machine Management 54 Deploy and Manage in the Cloud 55 Orchestration and Automation 55 Cloud-Based Configuration Monitoring 55 Configuration Management. 55 Endpoint Protection 56 The Value Proposition of Operations Manager 56 Summary 57 2 What's New in System Center 2012 Operations Manager 59 The History of Operations Manager 59 The Early Years: MOM 2000 and MOM 2005 59 Operations Manager 2007 60 Operations Manager 2007 R2 and Beyond 61 Introducing System Center 2012 Operations Manager 62 Supported Configurations 64 Root Management Server and Root Management Server Emulator 65 High Availability with Resource Pools 67 Network Monitoring Enhancements 70 Monitoring .NET Applications 71 Using PowerShell 72 Saving Overrides 72 Using the Console 73 Web Console Updates 73 Maintenance Mode on Management Servers 75 Dashboards 75 What's New in Security 75 Connector Functionality Replaced by System Center 2012 Orchestrator 76 Changes in Capacity 76 Terminology and Concepts 77 AEM: Capturing Application Crash Information 77 Operations Manager Agent 77 Audit Collection 77 Classes: Templates for Objects 77 Features Versus Components 77 Gateways 78 Heartbeats: Checking the Health of the Agent 78 Management Group 78 Management Pack 78 Management Server 79 Models 79 Resource Pool 79 RMS Emulator 79 Run As Account 79 Run As Profile 79 User Role 80 Summary 80 3 Looking Inside OpsMgr 81 Architectural Overview 82 System Center 2012 Integration 82 Management Group Defined 85 Server Features 87 Windows Services 95 System Center Management Service 96 System Center Data Access Service 97 System Center Management Configuration Service 97 OpsMgrVSSWriter Service 97 System Center Audit Forwarding Service 97 Audit Collection Service Collector Service 98 Application Performance Monitoring Service. 98 OpsMgr Communications Channels 98 How Does OpsMgr Do It? 101 Management Group Mechanics 101 Service Modeling 103 How Health Models Work 107 About State-Based Monitoring 109 Management Pack Schema 109 Populating the Health Model with Monitors 112 How Rules Differ from Monitors 119 OpsMgr as a Workflow Engine 120 Presentation Layer Scenarios 126 Using the Operations Console 127 Improvements to the Web Console 129 Portals into APM 129 OpsMgr Reporting 131 PowerShell as a Presentation Layer 131 Notification Channels 132 Fast Track 133 Summary 134 Part II Planning and Installation 135 4 Planning an Operations Manager Deployment 137 Envisioning Operations Manager 139 Understanding History, Requirements, and Goals 139 Vision 141 Scope 141 Risks 141 Planning Operations Manager 142 Designing 142 Planning for Licensing 171 Creating the Plan 175 Sample Designs 179 All-In-One Operations Manager 179 Small Organization 179 Midsized Organization 182 Geographically Dispersed Organization 183 Fast Track 185 Summary 186 5 Installing System Center 2012 Operations Manager 187 Planning Your Implementation 188 Installation Prerequisites. 189 Windows Domain Prerequisites 190 Windows Security Accounts 190 Software Requirements 191 Recommended Order of Installation 196 Single Server Deployment 197 Single Server Deployment: High-level Order of Installation 197 Two Server Deployment 198 Multiple Server Deployment 199 SQL Server 200 First Management Server 200 Additional Management Servers and Consoles 212 Reporting Server 217 Web Console 223 Gateway Server 230 Installing Audit Collection Services 235 Installing ACS on a Secondary Management Server 236 Deploying ACS Reporting to an SSRS Instance 239 Installing Agents on Servers 241 Discovering Windows Computers in a Trusted Domain 241 Manually Installing Agent in an Untrusted Domain or Workgroup 243 Configuring ACS Forwarder for Certificate Operation 246 Enabling ACS Forwarders. 246 Check Online for Update Rollups 247 Importing Windows Server Management Packs 247 Removing OpsMgr 248 Troubleshooting Your Installation 248 Summary 249 6 Upgrading to System Center 2012 Operations Manager 251 Planning Your Upgrade 251 Update OpsMgr 2007 R2 to Cumulative Update 4 or Later 251 Strategic Upgrade Decisions 252 In-Place Upgrade Versus Multi-Homed Migration 254 RMS and Gateway Upgrade Challenges 255 RMS Strategies 256 Gateway Strategies 257 Using the Upgrade Helper Management Pack 258 Performing an In-Place Upgrade 261 Upgrading the Single Server Management Group 262 Upgrading the Distributed Management Group 271 Upgrading from a Secondary Management Server 289 Performing a Multi-Homed Upgrade 297 Deploy OpsMgr 2012 Management Group 298 Multi-Home All Agents 299 Retire the OpsMgr 2007 R2 Management Group 302 Case Studies 304 Small Network: In-place OS, SQL Upgrades 304 Medium Enterprise: Preserve Database 306 Large Enterprise: Multi-Home Strategy 310 Summary 312 Part III Moving Toward Application-Centered Management 313 7 Configuring and Using System Center 2012 Operations Manager 315 Introducing the Operations Console 315 Connecting to the Operations Console 316 Confirming Management Group Health 319 A Quick Tour of the Operations Console 320 Configuring the Operations Console 323 Using the Monitoring Pane 324 Using the Authoring Pane 342 About the Reporting Pane 352 Administration Pane 355 My Workspace 368 Using Operations Manager: Beyond the Consoles 370 Using the Operations Console 371 Adding Management Packs 371 Deploying Agents 372 Fast Track 372 Summary 373 8 Installing and Configuring Agents 375 Understanding Core Concepts 375 How Discovery Works 376 Scheduling Discovery 378 Approval Process 378 Agent-Managed Systems 379 Agentless Managed Systems 382 Systems in an Unknown State 384 Network Devices 384 UNIX/Linux Systems 384 Discovering and Deploying Agents 384 Agent Supported Platforms 385 Agent Requirements 387 Management Pack Requirements for Operating System Monitoring 388 Using the Discovery Wizard 389 Manual Agent Installation 398 Active Directory Integration 401 Group Policy Deployment 406 Configuration Manager Agent Deployment 408 Image-Based Deployment 410 OpsMgr Agent Port Requirements 411 Converting Agentless-Managed to Agent-Managed 411 Coexisting OpsMgr Agents with MOM 2005 412 Multi-Homed Agents 412 Managing Agents 413 Validating Agent Functionality 413 Converting Manually Installed Agents and Applying Update Rollups 414 Event Log Sizes and Configurations 415 Pending Actions 416 Agent Settings 416 Agent Failover 416 Agent Internals 417 Removing or Renaming Agents 418 New User Interface on Windows Agents 419 AEM Versus Agent-Monitored and Agentless Monitoring. 420 Troubleshooting Tips 420 Troubleshooting Windows Agents 420 Troubleshooting UNIX/Linux Agents. 420 Fast Track 421 Summary 421 9 Complex Configurations 423 Implementing High Availability 424 Microsoft Failover Clustering for SQL Server 426 Using Log Shipping 429 Network Load Balancing the Data Access Service 432 Network Load Balancing the Web Console. 433 ACS High Availability 433 High Availability with Resource Pools 436 Modifying the Default Resource Pools Membership Behavior 436 About Gateway Server Resource Pools and Redundancy 439 Creating Resource Pools 441 Managing the RMS Emulator Role 442 Confirming the RMS Emulator Role 442 Moving the RMS Emulator Role 443 Removing the RMS Emulator Role 444 WAN Links and Gateways 445 Multi-Homing Agents 447 Connected Management Groups 450 Designing for Distributed Environments 451 High-Level Steps 451 Potential Pitfalls 453 Fast Track 454 Summary 454 10 Security and Compliance 455 Securing Operations Manager 455 About Role-Based Security 456 Operations on the Data Access Service 457 User Roles and Profiles 459 Run As Profiles and Run As Accounts 469 Required Accounts 473 Database Security. 483 Mutual Authentication 484 Agent Proxying 488 Using SSL to Connect to a Reporting Server 489 Using the Health Service Lockdown Tool 489 About Cross Platform Security 490 Firewall Considerations and Communications Security 491 Using Audit Collection Services 497 Planning for ACS 499 Deploying ACS 508 Administering ACS 512 Fast Track 525 Summary 525 11 Dashboards, Trending, and Forecasting 527 Built-in Dashboard Functionality 527 Using Templates 529 Using the Summary Dashboard 530 Using the Service Level Dashboard 531 Using Widgets 532 Using Widgets in SharePoint 538 What Built-in Dashboard Functionality Does Not Do 539 Prebuilt Dashboards 539 Network Monitoring Dashboards 539 Operations Manager Dashboards 541 APM Dashboards 544 Additional Dashboard Options 545 Visio Integration 546 Savision Live Maps 547 Silect Software 549 Bay Dynamics 549 InFront Consulting System Center Dashboard 549 Dundas Dashboards 549 SharePoint 2007 Dashboards 550 SQL Queries 551 Prebuilt Gadgets 551 Custom Gadgets 551 PerformancePoint 552 Power View 553 Reports, Trending, Forecasting, and Capacity Planning 553 Reporting in OpsMgr 554 Existing Reports and Trending 557 Forecasting and Capacity Planning with OpsMgr 560 Fast Track 562 Additional Reference Links 562 Summary 563 Part IV Administering System Center 2012 Operations Manager 565 12 Backup and Recovery 567 Roles of Key OpsMgr Files and Databases 568 Establishing a Backup Schedule 570 Database Grooming and Maintenance 572 Grooming the Operational Database 572 Grooming the Data Warehouse Database 573 Grooming the Audit Database 582 Grooming APM Data 582 Database Maintenance 585 Backing Up and Restoring the SQL Server Databases 589 Operations Manager Database Backups 590 Performing Operations Manager Database Restores 595 Moving the OpsMgr Databases to a Different Database Server 597 Backing Up Key Files 602 Backing Up Management Packs 603 Backing Up Reports 607 Backing Up SSRS Encryption Keys 609 Backing Up the IIS Metabase 610 Using Data Protection Manager 611 Installing DPM Agents on Untrusted Computers 611 Installing DPM Agents on Trusted Computers 612 Creating a DPM Protection Group for OpsMgr 613 Monitoring the DPM Status of the OpsMgr Protection Group 614 OpsMgr Recovery Scenarios Using DPM 615 Disaster Recovery Planning 617 Recovering from a Total Loss 617 Using Log Shipping 618 Other Approaches for Database Disaster Recovery 619 Recovering from a Downed Management Server 620 Fast Track 621 Summary 621 13 Administering Management Packs 623 Management Packs Defined 623 Model-Based Management 624 Management Pack Structure and Functionality 624 About Objects 628 Performing Diagnostics and Recovery 629 About Workflows 630 Understanding Data Types 633 Management Pack Elements. 633 ClassType 634 RelationshipType 635 DataType 635 SchemaType 635 Module Types 635 UnitMonitorType 636 Understanding Overrides 636 Management Pack Templates 640 Presentation Types 641 ConsoleTask 641 View 641 Folder 641 Report 642 ReportParameterControl 642 Run As Profiles 642 Sealing Management Packs 642 Finding Management Pack Information 644 Management Pack Updates 644 Determining Management Pack Versions 645 Checking the Version of an Installed Management Pack 646 Importing Management Packs through the Operations Console 647 Management Pack Bundles 649 Planning for Deployment 650 Determine an Order to Implement Management Packs 650 Initial Tuning: Tuning by Function 651 Troubleshooting Recap 658 Exporting Management Packs 659 Importing Management Packs. 661 Managing Management Packs 666 System Center Internal Library 666 System Center Core Monitoring Agent Management 666 Viewing Management Pack Content and Overrides 667 Listing All Management Packs Associated with a Server 667 Fast Track 667 Summary 668 14 Monitoring with System Center 2012 Operations Manager 669 The Importance of Monitoring 670 About Rules 671 Alert-Generating Rules 672 Collection Rules 678 Using Monitors 686 Unit Monitors 687 Dependency Rollup and Aggregate Rollup Monitors 706 About Alerts 706 Generating Alerts 708 The Life Cycle of an Alert 709 Adding Knowledge 724 Using Company Knowledge 725 Integration with


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Product Details
  • ISBN-13: 9780672335914
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Sams Publishing
  • Depth: 76
  • Height: 236 mm
  • No of Pages: 1536
  • Series Title: Unleashed
  • Sub Title: Unleashed
  • Width: 179 mm
  • ISBN-10: 0672335913
  • Publisher Date: 14 Mar 2013
  • Binding: Paperback
  • Edition: 2 Rev ed
  • Language: English
  • Returnable: N
  • Spine Width: 51 mm
  • Weight: 1980 gr


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