Updated in its 2nd edition, Training & Development: Communicating for Successpresents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training.Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they’ve learned.

Table of Contents:
In This Section: I) Brief Table of Contents II) Detailed Table of Contents   I) Brief Table of Contents   Chapter 1. Introducing Communication Training    Chapter 2. Mastering How Adults Learn Chapter 3. Conducting a Needs Assessment and a Task Analysis Chapter 4. Developing Objectives and Designing a Curriculum   Chapter 5. Developing Training Content    Chapter 6. Using Training Methods   Chapter 7. Using Web Training for E-Learning Chapter 8. Using Presentation Aids in Training    Chapter 9. Developing Training Plans   Chapter 10. Delivering the Training Session   Chapter 11. Assessing Learning Outcomes    Chapter 12. Becoming a Training Professional     II) Detailed Table of Contents    Chapter 1. Introducing Communication Training Training Defined Training and Related Functions   Training and Communication Training Steps: An Overview of the Training Process Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 2. Mastering How Adults Learn Laws of Learning    Andragogy Versus Pedagogy Andragogical Training Applications   Learning Styles    Adapting to Different Learning Styles: Recommendations for the Trainer    Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills   Chapter 3. Conducting a Needs Assessment and a Task Analysis Domains of Learning How to Conduct a Needs Assessment   How to Assess Needs Without a Comprehensive Needs Assessment Process  How to Analyze the Training Task How to Prepare a Task Analysis    Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills   Chapter 4. Developing Objectives and Designing a Curriculum   How to Write Training Objectives   How to Design a Curriculum  How to Teach a Skill  How to Make Every Lesson Successful Summary and Review    Questions for Discussion and Review    Questions for Applications and Analysis    Activities for Applying Principles and Skills    Chapter 5. Developing Training Content    Sources of Training Material Processing Training Materials Sample Training Content Outlines Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 6. Using Training Methods   Lecturing Managing Experiential Activities Facilitating Group Discussions    Selecting the Best Training Method  Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 7. Using Web Training for E-Learning Understanding E-Learning   Types of Technology Training Tools Developing Web Training    Using the Needs-Centered Training Model for E-Learning  Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 8. Using Presentation Aids in Training    Purposes of Presentation Aids Strategies for Using Presentation Aids Types of Presentation Aids   Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills     Chapter 9. Developing Training Plans   The Purpose of Training Plans    Preparing to Write a Training Plan   Training Plan Formats Developing the Participant’s Guide   Practical Training Plan Tips   Testing the Training Plan    Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills   Chapter 10. Delivering the Training Session   Planning Your Training Delivery How to Connect with Trainees    How to Manage Potential Conflict in Training Situations   How to Evaluate and Improve Your Delivery    Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 11. Assessing Learning Outcomes    Understanding Assessment   Assessing Affective Learning: Did TheyLike It?    Assessing Cognitive Learning: Did TheyLearn It? Assessing Behavioral Learning: Can They Do It? Interpreting Assessment Information    Summary and Review    Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills    Chapter 12. Becoming a Training Professional How to Get a Training Job    How to Identify Training Needs How to Develop Training Proposals  Summary and Review    Resources for the Training Professional   Questions for Discussion and Review    Questions for Application and Analysis Activities for Applying Principles and Skills