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James Fitzsimmons

James Fitzsimmons James Fitzsimmons received a B.S.E. in industrial engineering from the University of Michigan, an M.B.A. from Western Michigan University, and a Ph.D. with distinction from the University of California at Los Angeles. Dr. Fitzsimmons has held faclty appointments at UCLA, California State University–Northridge, the University of New Mexico, Boston University Overseas Graduate Program, California Polytechnic State University at San Luis Obispo, and the Helsinki School of Economics and Business. His research in the area of emergency ambulance location won the Stan Hardy Award in 1983 for the best paper published in the field of operations management. A computer program, CALL, has been used worldwide to plan emergency ambulance systems. Dr. Fitzsimmons is a registered professional engineer in Michigan and has held industrial engineering positions at Corning Glass Works and Hughes Aircraft Company. He served in the U.S. Air Force as an officer in charge of base construction projects.  Read More Read Less

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1.
Service Management: Operations, Strategy, Information Technology |9th Edition30 %
Publisher: McGraw Hill
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20 Jun 2023
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Service Management19 %
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26 Mar 2014
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Service Management40 %
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20 Jun 2018
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Service Management: Operations Strategy Information Technology ISE26 %
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Service Management46 %
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Release:
/07/1998
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Service Management: Operations, Strategy, Information Technology: 2026 Release ISE32 %
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Service Management: Operations, Strategy, Information Technology (Int'l Ed)52 %
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16 Apr 2013
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ISE Service Management: Operations, Strategy, Information Technology26 %
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15 Mar 2018
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Loose Leaf Service Management: Operations, Strategy, Information Technology: 2026 ReleaseNR
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10.
Blood on the Wind1 % NR
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11.
Living with the Dead in the Andes27 % NR
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22 Apr 2025
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Off Book9 % NR
Publisher: Intellect
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Off Book8 % NR
Publisher: Intellect
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31 Mar 2023
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Future Folk Horror45 % NR
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24 Jul 2023
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Loose Leaf for Service Management: Operations, Strategy, Information TechnologyNR
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Death and the Classic Maya Kings30 % NR
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15 Jan 2009
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19.
Service Model Software Access Card
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Release:
11 Jan 2013
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20.
Service Management18 %
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Binding:
SA
Release:
/04/2006
Language:
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