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Mona Fitzsimmons

Mona Fitzsimmons James Fitzsimmons received a B.S.E. in industrial engineering from the University of Michigan, an M.B.A. from Western Michigan University, and a Ph.D. with distinction from the University of California at Los Angeles. Dr. Fitzsimmons has held faclty appointments at UCLA, California State University–Northridge, the University of New Mexico, Boston University Overseas Graduate Program, California Polytechnic State University at San Luis Obispo, and the Helsinki School of Economics and Business. His research in the area of emergency ambulance location won the Stan Hardy Award in 1983 for the best paper published in the field of operations management. A computer program, CALL, has been used worldwide to plan emergency ambulance systems. Dr. Fitzsimmons is a registered professional engineer in Michigan and has held industrial engineering positions at Corning Glass Works and Hughes Aircraft Company. He served in the U.S. Air Force as an officer in charge of base construction projects. Read More Read Less

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1.
Service Management: Operations, Strategy, Information Technology |9th Edition21 %
Publisher: McGraw Hill
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₹806
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20 Jun 2023
Language:
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2.
Service Management: Operations Strategy Information Technology ISE
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₹4,213
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20 Apr 2022
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3.
Service Management20 %
4.5 (2)
₹825
₹660
Binding:
Paperback
Release:
26 Mar 2014
Language:
English
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4.
Service Management47 %
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₹1,305
₹692
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Paperback
Release:
/07/1998
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5.
Service Management42 %
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₹1,495
₹867
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SA
Release:
01 Dec 2007
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6.
ISE Service Management: Operations, Strategy, Information Technology27 %
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₹6,199
₹4,525
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Paperback
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15 Mar 2018
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7.
Loose Leaf for Service Management: Operations, Strategy, Information TechnologyNR
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8.
Service Management12 % NR
Publisher: Irwin/McGraw-Hill
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₹2,886
₹2,540
Binding:
SA
Release:
01 Oct 2007
Language:
English
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10.
Service Management70 %
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₹895
₹269
Binding:
Paperback
Release:
20 Jun 2018
Language:
English
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11.
Service Model Software Access Card
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₹2,799
Binding:
Digital online
Release:
11 Jan 2013
Language:
English
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12.
Service Management17 %
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₹515
₹427
Binding:
SA
Release:
/04/2006
Language:
English
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13.
Loose Leaf for Service Management: Operations, Strategy, Information Technology
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14.
Service Management: Operations, Strategy, Information Technology37 %
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₹2,458
₹1,549
Binding:
Paperback
Release:
16 Jul 2010
Language:
English
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15.
Service Management: Operations, Strategy, Information Technology (Int'l Ed)
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16.
New Service Development
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₹5,267
Binding:
Digital (delivered electronically)
Release:
12 Nov 1999
Language:
English
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17.
Service Management
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₹11,142
Binding:
Hardback
Release:
31 Mar 2003
Language:
English
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18.
Service Management for Competitive Advantage
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₹5,707
Binding:
Hardback
Release:
01 Oct 1993
Language:
English
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19.
Service Management
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₹9,430
Binding:
Hardback
Release:
01 Jan 1998
Language:
English
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20.
MP Service Management
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₹8,056
Binding:
SA
Release:
01 Dec 2003
Language:
English
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