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Terry Vavra

Terry Vavra Terry G. Vavra, Ph.D., is president and co-founder of Marketing Metrics, Inc. and is a world-acknowledged expert in customer retention and satisfaction strategies. He is the author of the international bestseller, Aftermarketing: How to Keep Custmers for Life Through Relationship Marketing (McGraw-Hill). Read More Read Less

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1.
The Influence of Advertising's Affective Qualities on Consumer Response11 % NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Legare Street Press
No Review Yet
₹1,470
₹1,308
Binding:
Paperback
Release:
27 Oct 2022
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
The Influence of Advertising's Affective Qualities on Consumer Response12 % NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Legare Street Press
No Review Yet
₹2,946
₹2,592
Binding:
Hardback
Release:
27 Oct 2022
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
Loyalty Myths21 % POD/NR
Loyalty Myths
By: Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
Publisher: John Wiley & Sons Inc
No Review Yet
₹2,258
₹1,784
Binding:
Hardback
Release:
18 Oct 2005
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
4.
Aftermarketing
Aftermarketing
By: Terry Vavra
Publisher: McGraw-Hill Education - Europe
No Review Yet
₹1,025
Binding:
Paperback
Release:
24 May 1995
Language:
English
Out of Stock
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5.
Improving Your Measurement of Customer Satisfaction
Improving Your Measurement of Customer Satisfaction
By: Terry G. Vavra
Publisher: SAE International
No Review Yet
₹2,888
Binding:
Hardback
Release:
01 May 2007
Language:
English
Out of Stock
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6.
Como Medir la satisfaccion del cliente segun la ISO 9001:2000
Como Medir la satisfaccion del cliente segun la ISO 9001:2000
By: G. Vavra, Terry
Publisher: FUNDACION CONFEMETAL
No Review Yet
₹247
Binding:
Paperback
Release:
1/1/2003
Language:
Spanish
Out of Stock
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7.
Relationship Marketing
Relationship Marketing
By: Terry G. Vavra
Publisher: McGraw-Hill Education - Europe
No Review Yet
₹2,728
Binding:
Hardback
Release:
01 Dec 1992
Language:
English
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8.
The Customer Delight Principle
The Customer Delight Principle
By: Timothy Keiningham, Terry Vavra
Publisher: NTC Publishing Group,U.S.
No Review Yet
₹2,090
Binding:
Hardback
Release:
16 Sep 2001
Language:
English
Out of Stock
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9.
The Customer Delight Principle
The Customer Delight Principle
By: Timothy Keiningham, Terry Vavra
Publisher: McGraw-Hill
No Review Yet
₹3,135
Binding:
Paperback
Release:
01 Jul 2001
Language:
English
Out of Stock
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10.
Loyalty Myths
Loyalty Myths
By: Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
Publisher: John Wiley & Sons Inc
No Review Yet
₹2,493
Binding:
Digital (delivered electronically)
Release:
03 Aug 2007
Language:
English
Out of Stock
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11.
Loyalty Myths
Loyalty Myths
By: Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
Publisher: John Wiley & Sons Inc
No Review Yet
₹2,493
Binding:
Digital (delivered electronically)
Release:
10 Oct 2005
Language:
English
Out of Stock
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12.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Andesite Press
No Review Yet
₹1,275
Binding:
Hardback
Release:
12 Aug 2015
Language:
English
Out of Stock
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13.
The Influence of Advertising's Affective Qualities on Consumer Response26 % POD/NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Franklin Classics Trade Press
No Review Yet
₹1,364
₹1,009
Binding:
Paperback
Release:
10 Nov 2018
Language:
English
Out of Stock
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
14.
The Influence of Advertising's Affective Qualities on Consumer Response22 % NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Nabu Press
No Review Yet
₹1,423
₹1,115
Binding:
Paperback
Release:
05 Jan 2014
Language:
English
Out of Stock
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15.
The Influence of Advertising's Affective Qualities on Consumer ResponsePOD/NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Franklin Classics
No Review Yet
₹1,851
Binding:
Hardback
Release:
15 Oct 2018
Language:
English
Out of Stock
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
16.
The Influence of Advertising's Affective Qualities on Consumer Response1 % NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Nabu Press
No Review Yet
₹1,423
₹1,406
Binding:
Paperback
Release:
27 Aug 2011
Language:
English
Out of Stock
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17.
The Influence of Advertising's Affective Qualities on Consumer ResponsePOD/NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Franklin Classics
No Review Yet
₹1,006
Binding:
Paperback
Release:
15 Oct 2018
Language:
English
Out of Stock
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Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
18.
The Influence of Advertising's Affective Qualities on Consumer ResponsePOD/NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Andesite Press
No Review Yet
₹1,007
Binding:
Paperback
Release:
24 Aug 2017
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
19.
The Influence of Advertising's Affective Qualities on Consumer Response26 % POD/NR
The Influence of Advertising's Affective Qualities on Consumer Response
By: Alvin J Silk, Terry G Vavra
Publisher: Franklin Classics Trade Press
No Review Yet
₹2,655
₹1,971
Binding:
Hardback
Release:
10 Nov 2018
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
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