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Home > Business and Economics > Business and Management > Sales and marketing > Customer services

Customer services

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34 %

Unreasonable Hospitality

By: Will Guidara

Publisher: Ebury Publishing

No Review Yet

₹999

₹659

Binding:	Paperback
Release:	25 Jan 2024
Language:	English

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39 %

AI First

By: Andy Sack, Adam Brotman

Publisher: Harvard Business Review Press

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₹1,399

₹853

Binding:	Hardback
Release:	24 Jun 2025
Language:	English

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41 %

Winning on Purpose

By: Fred Reichheld, Maureen Burns, Darci Darnell

Publisher: Harvard Business Review Press

4.8

(6)

₹2,822

₹1,665

Binding:	Hardback
Release:	07 Dec 2021
Language:	English

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30 %

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

By: Joey Coleman, Coleman, Joey

Publisher: Portfolio

5.0

(6)

₹2,399

₹1,679

Binding:	Hardback
Release:	25 Jun 2018
Language:	English

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38 %

Harvard Business Review Sales Management Handbook

By: Prabhakant Sinha, Sally E. Lorimer, Arun Shastri

Publisher: Harvard Business Review Press

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₹999

₹619

Binding:	Paperback
Release:	22 Oct 2024
Language:	English

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34 %

Personalized

By: David C. Edelman, Mark Abraham

Publisher: Harvard Business Review Press

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₹1,399

₹923

Binding:	Hardback
Release:	15 Oct 2024
Language:	English

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48 %

Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)

By: Maxine Kamin, Kamin, Maxine

Publisher: Pergamon Flexible Learning

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₹7,997

₹4,158

Binding:	Paperback
Release:	25 Apr 2006
Language:	English

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39 %

Unlocking the Customer Value Chain

By: Thales S. Teixeira, Greg Piechota

Publisher: Random House USA Inc

5.0

(5)

₹2,450

₹1,495

Binding:	Hardback
Release:	19 Feb 2019
Language:	English

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21 %

Customer Relationship Management: Emerging Concepts, Tools and Applications

By: Jagdish N Sheth, G Shainesh, Atul, Parvatiyar, Parvatiyar Atul

Publisher: McGraw Hill Education

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₹1,580

₹1,248

Binding:	Hardback
Release:	1/7/2017
Language:	English

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10.

45 %

The Experience Economy, With a New Preface by the Authors

By: James H. Gilmore, B. Joseph Pine II

Publisher: Harvard Business Review Press

3.6

(5)

₹3,463

₹1,905

Binding:	Hardback
Release:	10 Dec 2019
Language:	English

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11.

30 %

The Thank You Economy

By: Gary Vaynerchuk

Publisher: HarperCollins Publishers Inc

4.8

(4)

₹1,399

₹979

Binding:	Hardback
Release:	01 Mar 2011
Language:	English

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12.

39 %

Superfans

By: Pat Flynn

Publisher: Newtype Publishing

5.0

(7)

₹2,150

₹1,312

Binding:	Hardback
Release:	13 Aug 2019
Language:	English

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13.

41 %

Uncommon Service

By: Frances Frei, Anne Morriss

Publisher: Harvard Business Review Press

4.7

(6)

₹3,238

₹1,910

Binding:	Hardback
Release:	07 Feb 2012
Language:	English

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14.

31 %

The Challenger Customer

By: Matthew Dixon, Brent Adamson, Pat Spenner, Nick Toman

Publisher: Penguin Putnam Inc

4.2

(5)

₹2,199

₹1,517

Binding:	Hardback
Release:	08 Sep 2015
Language:	English

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15.

5 %

Cracking the CRM Code

Publisher: Notion Press

4.9

(9)

₹235

₹223

Binding:	Paperback
Release:	23 Dec 2020
Language:	English

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16.

29 %

The New Successful Large Account Management

By: Stephen E Heiman, Tad Tuleja, Robert B Miller

Publisher: Kogan Page Ltd

4.0

(4)

₹4,488

₹3,186

Binding:	Paperback
Release:	03 Jun 2011
Language:	English

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17.

36 %

Become ITIL® 4 Foundation Certified in 7 Days

By: Abhinav Krishna Kaiser

Publisher: Apress

3.5

(4)

₹5,017

₹3,211

Binding:	Paperback
Release:	26 Nov 2020
Language:	English

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18.

36 %

Scaling Customer Success

By: Shreesha Ramdas, Chitra Madhwacharyula

Publisher: Apress

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₹3,902

₹2,497

Binding:	Paperback
Release:	29 Mar 2023
Language:	English

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19.

18 %

Customer First

By: Varun Aggarwal, Jacqueline P. Mundkur

Publisher: Sage Publications India Pvt Ltd

No Review Yet

₹595

₹488

Binding:	Paperback
Release:	01 Aug 2022
Language:	English

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20.

31 %

101 Ways to Really Satisfy Your Customers

By: Andrew Griffiths

Publisher: Allen & Unwin

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₹295

₹204

Binding:	Paperback
Release:	01 Aug 2006
Language:	English

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Explore a comprehensive collection of books on Customer Services designed to enhance your skills and elevate client satisfaction. Whether you're a professional seeking to improve communication, problem-solving, or service delivery, these expertly curated titles cover essential strategies and best practices for outstanding customer interaction. From foundational principles to advanced techniques, our Customer Services category offers valuable insights into building lasting relationships, managing customer expectations, and driving business success. Perfect for managers, support teams, and entrepreneurs, these books provide practical advice and real-world examples to help you navigate challenges and exceed customer needs. Invest in your professional growth with authoritative guides that focus on creating exceptional customer experiences and fostering loyalty. Browse now to find the ideal resource for mastering Customer Services and delivering excellence in every customer interaction.